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Branch Loan Customer Care Contacts.

This article will list for you all the possible ways to get in touch with Branch.I know most of you are searching for Branch Phone Number but unfortunately Branch doesn’t offer customer support via call or in person.

Branch Customer Care Contacts.

The best way to contact Branch Customer Care is via the In-App Messenger on the Branch App.

I’ll briefly explain how to locate the In-App messenger on Your Branch App.

  • Open your Branch App
  • On the top left you’ll see 3 lines. Click the 3 lines.
  • A drop down menu will appear.Select Customer care and Type your Message
Branch In-App Messenger

You can also contact Branch Customer Care through their Social Media Handles.

FaceBook : Branch Facebook Page

Twitter : Branch Twitter Handle

Branch also Offers Email Support. Use the email below to contact their Customer support.

Branch Email:



  1. Justina syokau vundi

    February 8, 2021 at 1:38 pm

    PB89GDGAVX Confirmed. Ksh5,320.00 sent to BRANCH INTERNATIONAL LTD for account on 8/2/21 at 9:55 AM New M-PESA balance is Ksh.01. Transaction cost, Ksh85.00. Amount you can transact within the day is 275,190.00.

  2. Justina syokau vundi

    February 8, 2021 at 1:39 pm

    Hi have paid today 5320
    Balance of my loan let me know if you have seen it

  3. Nchedo Emmanuela Okeke

    February 13, 2021 at 5:36 am

    Pls I want to pay back d money I took but don’t know how to do it

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